If it is not accessible, it has failed

Our commitments

• We aim to meet WCAG 2.2 level AA across the Goodo app, this website and the staff console.
• We design and test with people with disability through a paid co-design group.
• We take our obligations under the Disability Discrimination Act 1992 seriously.

What the app is designed to do

• Mandatory captions on every video, editable by the person posting. Videos do not autoplay with sound.
• A written audio description field and poster-written alt text for thumbnails.
• Labels and roles for screen readers, tested with VoiceOver and TalkBack.
• Text that grows with device text-size settings, strong contrast, and no information given by colour alone.
• Reduce motion, respecting your device setting and an in-app setting.
• Plain Australian English, with Easy Read versions of key policies.
• Event access information: step-free entry, accessible toilet, Auslan, hearing loop, quiet spaces and more.

This website

• A skip link, one main landmark, and headings in order on every page.
• Everything works with a keyboard alone, with a visible focus indicator.
• Text contrast of at least 4.5:1, and animations switch off if your device asks for reduced motion.
• No cookies, no pop-ups and no autoplaying media. Analytics, if switched on, do not use cookies.

Tell us about a problem

If something does not work for you, email accessibility@goodo.com.au. If you cannot complete an identity check or upload a document because of a disability, contact us and we will look for another way to verify you where we can.