Guides
NDIS guides in plain language
Clear, sourced explainers on how the NDIS works, written for participants, carers and providers.
General information only
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Carers
A carer's guide to the NDIS: your role, your rights and your wellbeing
A plain guide for family carers of NDIS participants: how you can help, nominee and support-person options, privacy, support for yourself, and common questions.
Updated 11 October 2026 · 5 min read
Support workers
ABN and insurance for sole trader NDIS support workers
Working for yourself as a support worker? Learn the basics of an ABN, invoicing plan-managed clients, GST, insurance to ask about, and where to get advice.
Updated 11 October 2026 · 5 min read
Allied health
Allied health under the NDIS: how therapy supports work
How NDIS funding can pay for therapy such as OT, physio, speech pathology and psychology. See where it sits in your plan and what evidence helps.
Updated 11 October 2026 · 5 min read
Support coordination
Conflicts of interest and support coordinators: what to know
A conflict of interest is when someone's own gain could shape their advice. See what it looks like with support coordinators and plan managers, and what to ask.
Updated 11 October 2026 · 5 min read
Community
Finding NDIS community and peer groups, online and near you
How to find peer support, community groups and events as a participant or carer: local area coordinators, Carer Gateway, online groups, and safety tips.
Updated 11 October 2026 · 5 min read
Community
How Goodo verifies people, and what a badge does and doesn't mean
Goodo checks identity and role before anyone can post. See what we check for each badge, what we never keep, how long badges last and the limits of checks.
Updated 11 October 2026 · 5 min read
Support workers
How to become an NDIS support worker in Australia
A step-by-step guide to starting as an NDIS support worker: employee or sole trader, checks and training you may need, and how to find work safely.
Updated 11 October 2026 · 5 min read
Providers
How to check if an NDIS provider is registered
Use the NDIS Commission's public register to check a provider's registration, groups and status. Also learn what the register can't tell you.
Updated 11 October 2026 · 5 min read
Support workers
How to choose an NDIS support worker you can trust
A practical guide to finding, checking and choosing a support worker: what to ask, which checks matter, how to run a trial and what to do if it is not working.
Updated 11 October 2026 · 5 min read
Community
NDIS and social media: staying safe and respecting privacy
Tips for NDIS participants, carers and workers on sharing online: privacy settings, filming consent, what never to post, scams, and how to report harm.
Updated 11 October 2026 · 5 min read
Carers
NDIS nominee explained: types, duties and how to appoint one
What an NDIS nominee is, the difference between plan and correspondence nominees, who can be one, and what to do if you don't need one.
Updated 11 October 2026 · 5 min read
Plans
NDIS plan reassessment: what to expect and how to prepare
What an NDIS plan reassessment is, what happens, the 2026 changes to unscheduled reassessments, and how to prepare so your next plan fits your needs.
Updated 11 October 2026 · 5 min read
Providers
NDIS registration groups explained in plain English
Registration groups are the types of support a provider is approved to deliver. Learn how they work and how to read the register.
Updated 11 October 2026 · 5 min read
Support workers
NDIS Worker Screening Check explained: who needs one and how to get it
What the NDIS Worker Screening Check is, who must have one, how to apply in your state or territory, how long it lasts, and how to ask a worker about theirs.
Updated 11 October 2026 · 5 min read
Getting started
PACE, the my NDIS portal and the my NDIS app: the basics
What PACE is, the difference between the my NDIS portal and the older myplace portal, and how to link your NDIS account to myGov and find your budget.
Updated 11 October 2026 · 5 min read
Getting started
Red flags: NDIS scams, fake invoices and inducements
Spot the warning signs of NDIS scams, fake invoices and unfair offers like gifts or gift cards. Learn what to do if you've been caught out, and where to report.
Updated 11 October 2026 · 5 min read
Plan management
Self-managed, plan-managed or agency-managed: which is right for you?
Compare the three ways to manage NDIS funding. See who pays providers, which providers you can use, how much paperwork you do, and how to change.
Updated 11 October 2026 · 5 min read
Support coordination
Support coordinator vs plan manager: what's the difference?
Support coordinators help you find and use supports. Plan managers handle the money. See both roles side by side and when you might need one, both or neither.
Updated 11 October 2026 · 5 min read
Providers
The NDIS Code of Conduct in plain English
The NDIS Code of Conduct applies to every provider and worker paid from an NDIS plan, registered or not. Here are its eight parts in simple words.
Updated 11 October 2026 · 5 min read
Support workers
The NDIS Worker Orientation Module: what it is and how to complete it
The free 'Quality, Safety and You' course explains your duties under the NDIS Code of Conduct. Find out who should do it, how long it takes, and what you get.
Updated 11 October 2026 · 5 min read
Funding
What does 'reasonable and necessary' mean in the NDIS?
The NDIS only funds supports that are 'reasonable and necessary'. Learn what that means, the criteria, what is not funded, and how to make your case clearly.
Updated 11 October 2026 · 5 min read
Support coordination
What does an NDIS support coordinator do?
Support coordinators help you understand your plan, find providers and build skills. See the three levels, what to expect, and how to judge yours.
Updated 11 October 2026 · 5 min read
Plan management
What is an NDIS plan manager? A plain guide
A plan manager pays your providers and tracks your NDIS budget. Learn what they do, what they don't, what they cost you, and how to check one is registered.
Updated 11 October 2026 · 5 min read
Reviews and appeals
What to do if something goes wrong with an NDIS provider
Step-by-step help for a problem with an NDIS provider or worker: stay safe, raise it, change provider, complain to the NDIS Commission, and ask for a review.
Updated 11 October 2026 · 5 min read