Goodo

For support coordinators

Help people understand their options, in the open

There are two routes to a Verified support coordinator badge: through a registered organisation holding group 0106, or as an unregistered coordinator or sole trader with an ABN, worker screening, orientation and insurance.

What you can do on Goodo

Your badge

You need only one route. Route B also meets the ABN, screening and orientation checks, so it can earn Verified support worker as well.

Verified registered provider

For: Provider staff, plan managers, support coordinators, allied health, sole traders

The person's organisation is an Approved provider on the NDIS Provider Register and confirms this person works there. The badge shows the organisation's registration groups.

What we check

  • Identity verified
  • NDIS Provider Register match
  • Organisation approved on the register
  • Organisation authorised this person

Verified support coordinator

For: Support coordinators

Either a registered coordinator whose organisation holds group 0106, or an unregistered coordinator with an ABN, worker screening, orientation and insurance.

Route A (registered)

  • Identity verified
  • NDIS Provider Register match
  • Organisation approved and authorised this person
  • Organisation holds registration group 0106 (coordinating or managing life stages, transitions and supports)

Route B (unregistered or sole trader)

  • Identity verified
  • Active ABN
  • NDIS Worker Screening Check clearance
  • NDIS Worker Orientation Module
  • Insurance certificate of currency

A person earns this badge by completing any one route in full.

Verified support worker

For: Support workers, sole traders, and coordinators or allied health who also deliver support

Identity, an ABN or an employer, and a worker screening clearance and orientation module. Goodo asks for these even where the law would not require them for the worker's role.

Route A (self-employed)

  • Identity verified
  • Active ABN
  • NDIS Worker Screening Check clearance
  • NDIS Worker Orientation Module

Route B (employed)

  • Identity verified
  • Organisation authorised this person
  • NDIS Worker Screening Check clearance
  • NDIS Worker Orientation Module

A person earns this badge by completing any one route in full.

A badge says what Goodo checked, and when. It is not an endorsement, a quality rating or a guarantee about a person's conduct or services.

Read the full verification rules

What you will need

Prepare for your route:

  • Route A (registered): your identity check, and your organisation on the Provider Register with status Approved, holding group 0106, and confirming you work there.
  • Route B (unregistered or sole trader): your identity check, an active ABN whose entity name matches your ID, your NDIS Worker Screening Check clearance, your NDIS Worker Orientation Module certificate and a certificate of currency for public liability and/or professional indemnity insurance.

Ground rules

  • Support coordinators must not steer participants to their own or affiliated services without disclosing it.
  • No referral fees, commissions, gifts or kickbacks, and no vouching for benefit.
  • Keep your disclosures up to date on your profile.
  • Do not say you are registered unless you are on the NDIS Provider Register, and do not say you are NDIS approved.

Read the Community Guidelines

Support coordination guides

Questions

I am a sole trader. Can I still get the badge?

Yes, through Route B. You need an identity check, an active ABN, a worker screening clearance, the orientation module and an insurance certificate of currency.

Which registration group do registered coordinators need?

Group 0106, Assistance in Coordinating or Managing Life Stages, Transitions and Supports. The Provider Register is the source of truth for which groups an organisation holds.

How do conflicts of interest work on Goodo?

Goodo does not take referral fees, labels paid promotion, and prohibits vouching for benefit. Support coordinators must disclose their interests on their profile. See the Conflict of Interest Statement.

Goodo is independent

Goodo is an independent service. It is not affiliated with, run by or endorsed by the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission.

Join a community where everyone is verified

Goodo is for people who use the NDIS, the people who care for them, and the providers who support them. It is free for participants and carers.

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