For providers
Goodo gives registered providers, plan managers, support coordinators, support workers, sole traders and allied health professionals a verified place to talk with the people they support.
Post short videos about your service, your approach and how things work. Be clear when content is paid: paid promotion is always labelled.
Your badge lists the registrations and clearances Goodo verified, and the date. Registered providers show their registration groups.
Join groups and answer common questions. Participants decide whether to write to you, and you cannot start a private chat with a participant.
No gifts, discounts or payments to win participants. No referral fees. Conflicts of interest are disclosed on your profile.
Which badges you can earn depends on your role. Choose the role that is true for the work you do, and you may qualify for more than one badge.
For: Provider staff, plan managers, support coordinators, allied health, sole traders
The person's organisation is an Approved provider on the NDIS Provider Register and confirms this person works there. The badge shows the organisation's registration groups.
What we check
For: Plan managers
Everything for a registered provider, plus the organisation holds registration group 0127 (Plan Management).
What we check
For: Support coordinators
Either a registered coordinator whose organisation holds group 0106, or an unregistered coordinator with an ABN, worker screening, orientation and insurance.
Route A (registered)
Route B (unregistered or sole trader)
A person earns this badge by completing any one route in full.
For: Support workers, sole traders, and coordinators or allied health who also deliver support
Identity, an ABN or an employer, and a worker screening clearance and orientation module. Goodo asks for these even where the law would not require them for the worker's role.
Route A (self-employed)
Route B (employed)
A person earns this badge by completing any one route in full.
For: Allied health professionals
Goodo checked who this person is and matched their registration on the public AHPRA register.
What we check
A badge says what Goodo checked, and when. It is not an endorsement, a quality rating or a guarantee about a person's conduct or services.
Everyone starts with an identity check. After that it depends on your role:
Use the NDIS Commission's public register to check a provider's registration, groups and status. Also learn what the register can't tell you.
Registration groups are the types of support a provider is approved to deliver. Learn how they work and how to read the register.
The NDIS Code of Conduct applies to every provider and worker paid from an NDIS plan, registered or not. Here are its eight parts in simple words.
No. Paying Goodo does not affect a verification decision, and badges cannot be bought. Any paid promotion is clearly labelled.
Automatic checks such as identity, ABN, Provider Register and AHPRA take minutes. Documents that need a person to review them, such as screening clearances and insurance, are a 3 business day target. It is a target, not a promise.
Your badge lapses at once, with no grace period. You keep your account, your videos stay up and your other credentials stay in place. You cannot post new videos until you renew.
There is no fee during the invite-only beta. Any future provider fees will be set out in our Terms and will never buy a badge or a referral.
Goodo is independent
Goodo is for people who use the NDIS, the people who care for them, and the providers who support them. It is free for participants and carers.