NDIS glossary
Complaint
A way to raise a problem with a provider, the NDIA or the NDIS Commission. The NDIS Commission handles complaints about NDIS providers and workers.
Related terms
- NDIS Quality and Safeguards CommissionThe independent regulator for NDIS providers and workers.
- Reportable incidentA serious incident, such as a death, serious injury, abuse or neglect, unlawful sexual or physical contact, or unauthorised restrictive practice, that registered providers must report to the NDIS Commission.
- AdvocacyIndependent support to help a person understand their rights, speak up and get fair treatment.
General information only
This is general information, not advice. NDIS rules change, so check ndis.gov.au or talk to the NDIA, your planner or an independent advocate before you decide.
Goodo is independent
Goodo is an independent service. It is not affiliated with, run by or endorsed by the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission.