NDIS glossary
Service agreement
A written agreement between a participant and a provider that sets out what supports will be delivered, when, at what cost and how to change or end the arrangement.
Related terms
- Service bookingA way for a participant or provider to set aside plan funds for a specific support and provider in the NDIS portal, so the provider can claim.
- NDIS Pricing Arrangements and Price LimitsThe NDIA document that sets the maximum prices providers can charge for supports.
- Short notice cancellationRules about when a provider can charge for a support that a participant cancels late.
General information only
This is general information, not advice. NDIS rules change, so check ndis.gov.au or talk to the NDIA, your planner or an independent advocate before you decide.
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